Shipping policy
Whitmore & Lane
We are committed to delivering your order as quickly and accurately as possible. Please review our Shipping Policy below.
1. Processing Time
Orders are generally processed within 1–3 business days.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
2. Estimated Delivery Time
Estimated delivery time is 3–7 business days, depending on the destination.
During periods of high demand, delays may occur due to customs inspections, carrier disruptions, or other circumstances beyond our control.
3. Shipping Method and Origin
Orders may be shipped directly from one of our suppliers or logistics partners.
Depending on the destination country, shipments may be subject to customs inspections and/or import charges.
4. Shipping Costs
Shipping costs are displayed during checkout and may depend on several factors, including:
- destination country;
- package weight and dimensions;
- selected shipping method.
5. Customs, Duties and Import Charges
Depending on the destination country and local regulations, customs duties, import taxes, or handling fees may apply.
These charges are generally the responsibility of the customer unless otherwise stated during checkout.
6. Shipping Responsibility
If tracking information confirms that a package has been delivered to the address provided at the time of purchase, responsibility generally passes to the customer, subject to any rights provided under applicable law.
Please check your shipping address carefully before completing your order.
Any address errors should be reported as soon as possible, preferably within 24 hours of placing the order.
7. Contact
For any questions regarding shipping, please contact us at: